![]() Increasing Employee Engagementīy involving your team members in the decision-making process, you show that you trust and value their opinion, which is a key element of building employee engagement.Īccording to analytics and advisory firm Gallup, highly engaged employees produce substantially better outcomes, are more likely to stay at their organization, and experience less burn-out. “Unless you’re intentional about trying to overcome consensus, you’re going to be stuck with it and then get a group together who’s going to manifest a decision-making process that’s essentially no better than what you would come up with by yourself.”Īs a team leader, it’s critical to encourage diverse thoughts and opinions around the table to discover more innovative solutions. “Managers often get to convergence too quickly, which is one of the most negative byproducts of the consensus-oriented model and why it’s only appropriate for the most simplistic decisions,” Schlesinger says. As a result, your team will likely conduct a more in-depth critical evaluation, which could lead to a greater number of alternative solutions. Schlesinger suggests one approach of establishing a process of devil’s advocacy and encouraging individuals to poke holes in arguments and problem framing. “You need to be willing to engineer in conflict, which is often perceived as uncomfortable, but is essential to uncovering some of the hidden assumptions and data that leads people to make less-informed decisions.” “Consensus is likely to lead to a lower evaluation of the problem and a less creative solution,” Schlesinger says. But Schlesinger argues that it’s not always the right choice. Managers often defer to consensus, or the majority of opinion, to avoid conflict and foster group harmony. DOWNLOAD NOWīenefits of Team Decision-Making 1. Here’s a closer look at how successful team decision-making can benefit your organization.įree E-Book: How to Become a More Effective LeaderĪccess your free e-book today. ![]() Yet the ideas that could come out of that dialogue are often far more valuable and critical to business success. Some managers might shy away from integrating their team into the process to avoid additional complexity or a potential clash of opinions. You want some newcomers who are going to provide a different point of view, as well as people who have profound knowledge and deep experience with the problem.” “You’re looking for a broad array of experience. “Map out the technical, political, and cultural underpinnings of the decision that needs to be made and then build your group accordingly,” says Harvard Business School Professor Len Schlesinger, who’s featured in the online course Management Essentials. By bringing people into the conversation with different disciplinary and cultural backgrounds, you can enhance creativity and gain a fresh perspective on the task or problem at hand. Research shows that diversity leads to better decision-making. One way to increase your likelihood of success is to include your team in the process. In a survey by management consulting firm McKinsey, only 28 percent of executives touted the quality of their company’s strategic decisions, while 60 percent reported that bad decisions are about as frequent as good ones. ![]() Whether reshuffling the department’s budget, delegating tasks, or implementing a new strategy, the daily choices managers make have a direct impact on their organization’s success.īut that decision-making process isn’t always easy. Decision-making is a critical component of every manager’s day-to-day.
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